BigSmokeCigars.com - Cigars Delivered Worldwide

Don't take our word for it ... Here's what they're saying about us!

We're proud of the quality of products & service we provide, and the reputation we've established over the years.

The following are a few GENUINE comments about BigSmokecigars.com:

02/07/07: "Thank you for responding so quickly. I really respect the customer service Bigsmokecigars.com have shown me in the past and the care for your customers you show me now. Thank you."
Jason P. - Williams Lake, BC

11/16/06: "Thank you guys. I received my order, it's perfect. The Arturo Fuente Chateau Cuban Belicosos are the best cigar I've ordered from you so far. Have a good day. You're doing a great job!"
Renee - Chicoutimi, QC, Canada

11/16/06: "Again, need to say thanks for the great service. Just received my latest order, a box of Cuaba's and they look great. Packing as always was top notch. You guys are awesome."
Randal - Fresno, CA

11/01/06: "Hello! My cigars have been delivered in perfect condition, I am very satisfied, so I have recommended your site to a friend, I guess he has already ordered some cigars. The winter has already arrived here in the north of Sweden, yesterday I helped my friend install a new heating system into his house. We enyoyed a cigar after a day of hard work, outside temperature 11 degrees celsius (below zero). Best Regards."
Magnus - Lulea, Sweden

10/28/06: "Mike, Thanks again and please pass on my compliments to your employees. they spotted a duplicate order I made by mistake and called me. Even though I would have been prepared to pay for it, as it was my error. Your company caught the mistake and made the necessary corrections. I feel safe dealing with you guys. Thanks!. Randal "
Randal - Fresno, CA

10/26/06: "Another on time delivery 5 days to the "Front Door"...great service. I usually buy/share a box with friends however, I hated to give up the Diplomatico's No 2's, great dark color, perfect construction, just wonderful ! A very satisfied repeat customer !"
Mitch - Chicago, IL

10/14/06: "The cigars arrived and you're advice was right about them smoking and looking a lot better than the Guantanamera cigars. Thanks for the great service."
Richard - Jemenez Pueblo

10/10/06: "I wanted to let you know that my package arrived yesterday in pristine condition, and I also wanted to thank you for your courtesy and efficiency in the processing of my request. Thanks so much for the great service."
Rodger G.

10/05/06: "Thanks once again for fine service……Cigars arrived in perfect condition…..I continue to sing your praises……Regards."
John S. - Flemington, NJ

08/26/06: "Mike - order arrived today!!! Thank you so much for the ultra-fast shipping and the extras you threw in! Also, wasn't expecting the free issue of Smoke magazine! Thanks again, I'm gonna be a regular customer from now on :)"
Michael - Ontario, Canada

08/24/06: "Hiya! My order arrived today, safe 'n sound! Much obliged. Once again, I'm super impressed with the service you guys provide, I'll definetely be buying from you again! Thanx a mil! "
Abraam - BC, Canada

07/29/06: "I received my order of Don Tomas cigars yesterday and the first one was terrific (and quite relaxing). The included magazine was an unexpected bonus. A further bonus was the cigars I got were reviewed in the magazine. Your prices cannot be beat here in Canada and you will hear from me again."
Jason - North York, ON, Canada

07/14/06: "You guys are fantastic! I just wanted to write and say, that this is my 2nd order, and I am still dumbfounded that you sell these cigars at these low prices. I cant tell you how happy I am that I found your site. Keep up the great work, your loyal customer for ever! thank you. "
Brian W - PA

06/16/06: "Incredible! The Montecristo was everything I expected. It was just taste bud blowing delicious. I've smoked every cigar made on the market and until now didn't realize what I've been missing. So glad to have taken the chance with you guys at BigsmokeCigars. Mahalo!"
"Dr. Campbell"

06/04/06: "I am absolutely impressed with you're professional service and the way my package was cared for It was delivered exactly in the time frame that you promised. You're phone service is without a doubt one of the best that I ever heard. It is refreshing in this day and age to have such a high quality service. Please keep up the good work and already about 10 of my friends now know about you're service. Finally I can enjoy a fantastic cigar at a reasonable price. Thanks Again "
Gerard L. - Gatineau, QC, Canada

6/01/06: "Hi Mike! Just a quick note to say "Thanks!" The humidor arrived in perfect condition and in plenty of time to allow me to present the gift to my friend before his assignment as a newly-ordained priest. God is truly in the details given how quickly this happened. You folks are truly dedicated to superb custormer service and then some! I appreciate your dilligent efforts in my behalf. Feel free to use this note on your testimonials page. I'd like everyone to know that true customer service is not passe, at least where your company is concerned. How refreshing! "
Michael C. - Tyngsboro, MA

5/20/06: "I wanted to let you know that I got the cigars today and I am as impressed with the service as I am of the quality of the cigars. Four days to get to Dallas is just amazing!! And what can I say about the cigars except they are everything I expected and more.. Thanks Again and I will be a lifetime customer."
Scott - Irving, TX

1/26/06: "Gentlemen! The package arrived today much sooner than expected. Service and product were absolutely perfect. You can be assured of future orders. Thank you very much! "
"BBMT" - Chicago, IL

1/15/06: "Hello Folks, I just wanted to thank you for my great experience with your company. The service and product were fantastic (Romeo y Julieta petite coronas) and I got the order in 6 days from Geneva!!WOW!!!! I will become a regular customer from now on. Thanks"
"CigarloverCT"

12/29/05: "Hi Mike, I guess I jumped the gun a day too soon. The day after I sent an email to you concerning my order, the cigars came in! I really appreciate the personal email from you. It really meant a lot to me. I am very satisfied with the cigars I bought and you bet I'll be ordering from you guys again real soon! I'm eye-balling on ordering the Romeo Y Julieta Limited Editions...maybe they'd be on special sale soon?? I can't thank you guys enough for your understanding and personal attention. I am a happy customer! John "
John H. - Newport Beach, CA

12/13/05: "You bowled me over with your service"
John S. - Downers Grove, IL

11/17/05: "Thanks very much Mike. The package arrived today. These smokes are a gift for someone who has helped me rebuild my life after loosing almost everything in Hurricane Katrina. You have one happy smoker! I'll be ordering more from you. Additionally, will pass the word about your service. Thanks again."
Mike D. - New Orleans, LA

11/02/05: "Thanks Guys. I greatly appreciate the service I'm getting from you and thanks for the freebie throw-ins. I will post reviews on them right away."
Joey R. - Laval, QC, Canada

10/15/05: "Thank you very much for all your help. I received the shipment and it is in perfect condition. Thanks again! I will place another order soon."
Carlos P. - Miami, FL

09/21/05: "The cigars arrived today in great shape. The timing was excellent and they seemed to have made the journey in very good condition. Thanks again for doing exactly what you promised. We look forward to our first smoke very soon!"
Steve - Corpus Christi, TX

09/20/05: "I received the cigars yesterday, just four business days from my order, that's great. The cigars were in perfect shape! Great doing business with you, expect more in the near future"
Mitchell - Lombard, IL

09/20/05: "Stepped outside to smoke a cigar, only to discover a package from you guys on the porch. Enjoyed a Monte #2 instead of something else. Once again, first-rate service and fast delivery! Thanks!, Mike"
Mike - Friendswood, TX

09/15/05: "Thank you. I’m very impressed. I know why I stayed on your mailing list for 2 years. I knew when I needed you you’d do a fantastic job for me. Couldn’t be happier and thanks again for everything. Sincerely, Steve"
Steve W. - Austin, TX

09/09/05: "Guys, just wanted you to know that the latest order arrived. Thank you for all the effort on your end. To show my appreciation for the personal customer service you have shown I will be ordering again this week! Thanks again. "
Pete B. - Torrance, CA

09/06/05: "Thanks Mike. You treat your customers in a way that it's hard not to come back. You guys have a very interesting range of cigars. You'll be shipping to me in Australia again soon. Thanks again,."
Tim S. - Australia

08/27/05: "Just a short note to say I received the cigars today in good order. Thanks for the prompt shipping. I'll be ordering more soon."
Mike A.. - Pipersville, PA

08/15/05: "I recieved the cigars promptly and well sealed. Thank You, it was a >pleasure doing business and I'm sure it won't be the last time."
Andrew S.

08/04/05: "I'm blown away....!!!! The package arrived today - VERY impressive. Morten was right - you guys rule."
Henrik - Denmark

07/25/05: "I just wanted to drop you a note to say thank you for the exceptional service you render ! The fact you run specials on cigar boxes and have an excellent delivery method make you a clear cut above the rest . You guys are gentelmen and provide first class service! I will remain a loyal customer. my many regards, Bob "
Bob O.- Hillsborough, NJ

06/27/05: "Hey guys. I got my shipment in yesterday and I'm very happy. Everything arrived in good shape. I will definetly use you guys again. Thanks!"
Joe R. - Bloomingdale, NJ

06/04/05: "Got my order and am very pleased. You put me on to a real good cigar. Mucho gracias!"
Bill G.- Ogden, UT

06/03/05: "I'm so happy I have found you guys. You have no idea"
Dom. C - Hawaii

05/19/05: "Pleasure doing business with you. Thanks Mike. Your Customer Service is to be commended. I have yet to deal with a Company that has prices as good as yours, and service that is second to none. You have all of my business (I hope your not dreading that), and I will make sure all of my Cigar Smoking Friends know about BigsmokeCigars.com. Your Standards in Customer Service should be the Rule, and not the Exception. Thanks again, and Kindest Regards."
Wilford S. - Tampa, FL

05/14/05: "Hello, just wanted to give credit where credit is due. I had been a little skeptical about purchasing Cuban cigars on the net, but after my first order with your company, those worries all went away. After making several purchases with your company this is what I’ve found: Your service is unparalleled, cigars are perfect and boxes are the cleanest I’ve seen. Shipping is fast and I’m in love with the weekly specials. There is no reason for me shop anywhere else. Please keep up the good work. Thanks Again.
Paul B.

05/10/05: "HI MIKE. I AM SO PLEASED!! I GOT MY FIRST SHIPMENT TODAY. I AM SMOKING ONE OF THE MONTECRISTO #2'S RIGHT NOW. THANK YOU SO MUCH FOR THESE GREAT CIGARS. WITH YOUR HELP AND A LITTLE TIME WE WILL BE FILLING UP MY NEW HUMIDOR. I PLAN ON COLLECTING EVERY TORPEDO AND BELICOSO I CAN GET MY HANDS ON. I GREATLY LOOK FORWARD TO GETTING MY 2ND ORDER. WHEN I GET THE ROMEOS, I WILL USE ONE BOX TO HAND OUT TO FRIENDS SO THAT I CAN SPREAD THE WORD OF YOUR FANTASTIC WEBSITE AND SERVICE. THANKS AGAIN,"
Alan T.

05/02/05: "This is my first time buying from your establishment am I am pleased that you are responsive to your customers; customer service is extremely important and is not seen frequently enough these days."
Chris G.

04/16/05: "Just a quick note to say thank you. This order was very quick and smooth and pleasure to do business with you. I especially enjoyed your packing of the cigars....helps to keep those little guys fresh."
Guy B. - Westminster, CO

04/07/05: "Hi there. I just wanted to let you know that I received my order of Arturo Fuente Chateau Fuente Maduros on Tuesday past. The packaging was great and everything was in perfect condition. It's impossible to get hand made cigars in this part of the world so you guys are a real god-send. I'll defiantly be ordering from you again in the future."
C.K. - Yellowknife, North West Territories, Canada

03/23/05: "I just wanted to drop a compliment to the people over at Bigsmokecigars.com. I ordered some Trinidad Robusto Extras on Wednesday the 16th and received them exactly 5 days from the day they shipped them out. The cigars look outstanding and were packed very well. I can't wait to smoke one and age the rest in the humidor. I will definitely be ordering from you guys again. Thanks a million"
A.J. - Florida

03/21/05: "Hey Folks - I just wanted to thank you guys - everything arrived here safe and sound and frankly, better than I expected! I'm really impressed with your service and will definitely be passing your info along. Thanks again."
K. Kottman - Maryland

03/10/05: "Thank you for your prompt response, not many websites are quite so good once you have authorised an order. You will be seeing more of my credit card! Thanks!"
Guy O. - London, UK

03/03/05: "I received the order. It's great and just what I expected. Your service is first rate and I have already referred a few people to your site. I also plan to continue purchasing from you. Thank you"
S. Mansour - Westmount, QC

03/03/05: "Well, Mike, I'm thoroughly impressed. Package arrived today, and I can't wait to smoke one tonight!"
Tom F. - Friendswood, TX

02/26/05: "About 2 months ago I was browsing your website which I found superb. I've placed 2 orders since then, received them in days and in great condition. I personally would recommend anybody to order because the service you get is A+. Two thumbs up in my book."
Giuseppe R. - Montreal, QC

02/22/05: "Michael, the cigars came in this morning and I am one happy man! I had one with my business partner and you are sure to have repeat customers in us."
Matt B. - New York, NY

02/22/05: "Last week I ordered a box of Montecristo petite tubos. I recieved them today in perfect condition. I want to thank you for calling me up and following through on the questions I e-mailed you about. You were very polite,informative and professional. This is a big deal to me and you just got yourself a lifetime customer!!! I am also telling all my cigar smoking friends about Bigsmoke CIGARS and the great service I've recieved. Thank you very very much."
Gary - Tinley Park, IL

02/11/05: "I have just received my Don Tomas Robustos and they are in perfect shape. Thanks for the great service and for providing a superior product. I will be using Bigsmokecigars.com for all my cigar needs in the future. Thanks."
K. H. - Winnipeg, MB, Canada

02/10/05: "I received the shipment today. They are EXCELLENT!!! Thank you so much for the top notch service and perfect cigars!! I will recommend you to all my friends!! Thanks again and I will be doing much more business with you in the future! "
Alex C. - Waukegan, IL

02/07/05: "Received today, another perfect order!! Thanks!!"
Mason R. - Flagstaff, AZ

02/03/05: "Mike, Just got 'em! Unfortunately the ladies won't let me light up in the office, but on the way home...Thanks for good service!"
Terrence K. - Chicago, IL

01/15/05: "Received the robustos today. They arrived even faster than expected. You people really delivered again! Thanks."
David W. - Plantation, FL

01/04/05: "The cigars arrived today. Thanks for all you have done for me. I do appreciate the effort you have put forth to make me a happy customer. I will make sure I tell all my friends about Bigsmokecigars.com and I will be placing another order soon. I plan to share the Onyx cigars with some friends tonight. "
Dave C..- Edmonton, AB

11/24/04: "I have just received my order. I want to thank you very much, everything is in perfect condition. Thank you again!"
Antoine S. - Paris, France

10/14/04: "The order was delivered today and I thank you very much indeed for the service, the cigars look really wonderful and I am sure I am going to enjoy them. The only problem I have with them is which one I smoke first as they all look so good. Once again many thanks indeed and I hope to re order again when my supplies dwindle. All the very best. James"
James D. - London, UK

08/31/04: "Thanks for the quick feedback. That kind of outstanding customer service makes for a very loyal client base (within in which you can count me, of course)."
Michael M. - St Louis, MO

08/26/04: "Just wanted to say i did receive my order and everything looks great. I would like to say great job with your order processing and delivery. It is great to know I will receive cigars 1 day after I order them. Look forward to ordering more cigars from your store!"
Kim W. - Glen Ellyn, NY

08/26/04: "Received my cigar shipment yesterday, and I just wanted to say 'Thanks' for such incredibly fast shipping. I took advantage of the special on the Hoyo de Monterrey Palmas Extras and ordered a box on Tuesday. Incredibly, I received a note Wednesday morning letting me know that my Federal Express package was in transit. At first I wasn't even sure what FedEx package was being discussed, as it seemed impossible that it could be my cigars! My wife called me just after lunch time to say that I received a package, and she was pretty sure it was cigars. I could not believe it! Sure enough, the cigars had arrived, and they were in perfect condition. Thank you so much for such an easy online ordering process and for incredibly fast shipping."
Mark T. - Keller, TX

05/26/04: "Just received my order…Outstanding! The cigars were in perfect condition, still moist…without as much as a nick on them! That is all I can say…Outstanding product, Outstanding delivery, Outstanding value. I will surely be ordering from BigsmokeCigars again in the immediate future. Thanks again!"
Gene W.

05/21/04: "Thanks for your help. The service you provide is the best I've found on the net packaging and cigar quality is always perfect"
Raffaello M. - Italy

04/28/04: "I just received my cigar today and it was by far the finest cigar I have ever had the pleasure of smoking. I was incredibly pleased with your product and I was surprised at the level of attention my order was given. All my questions were politely and quickly answered and a shipping problem was quickly solved by your staff. I am very pleased with Bigsmokecigars.com and will definitely consider your site when I need to restock my humidor".
Greg G.

How about below...two "Customers for life" in 1 week!!

02/20/04: "Just recieved my order and WOW WOW WOW. Thank you, so much. Arrived on time and in perfect condition. Great. A customer for life.".
Gary B.

02/17/04: "Thanks kindly for shipping those Fuente Untold Storys ... And for the two freebies. You have a customer for life. :) Yes, keep me posted on anything in the Hemingway line. You have been most attentive and kind. Thank you for that. In this day and age when customer service rarely means anything, you have kept it alive".
Dan L. - Costa Mesa, CA

02/17/04: "The Cohiba Pyramide print poster is stunning! I will definately order one!".
Linda

12/27/03: "Just wanted to drop you guys a quick line to let you know my cigars arrived yesterday in fine shape, and to add a special thanks for sending them out Wednesday instead of Friday...didn't get the gentleman's name who I spoke with on the phone, but he told me he personally drop them at the FedEx facility as I had missed the days ppick-up, and I 'm sending him a special thanks! Until next time, have a joyous and prosperous New Year! ".
Van E.

10/24/03: "Just received my first order and they look (and smell) great! Thank you for the prompt service, now it's time to get these into the humidor :)".
Matt W.

10/07/03: "Order arrived in excellent condition - thanks! This was my first order with you (recommended by some folks on the Cigar Weekly Forums), but won't be my last."
Doug M.- Canandaigua, NY

09/16/03: "Honest, Fair and Forward"
Frederick B. - Williamstown, NJ

08/22/03: "Talk about quick & excellent service, you folks are awesome! You have my business for a long time to come! Thanks again & I look forward to the next order."
Jeff F. - Liverpool, Nova Scotia

07/13/03: "Sorry It took me so long to respond with feedback on the order I recently placed. But it's very hard for me to sit in front of my computer and type while smoking an excellent cigar,Oh and by the way I received my cigars the very next day in perfect condition and I couldn't Have asked for anything better. I want to say thank you for your prompt service and customet care, And if you don't mind I look forward to ordering many more in the near future. Once again Thank you very much and keep up the good work."
John S. - Glendale, AZ

06/26/03: "Thanks Mike, I ordered some more of the GUANTANNAMERA'S yesterday, man that's a nice smoke and very fresh, thanks again and I'll be sending more business to you ! Also let me know when you get more Padron Anniversary 1964's in."
Ken A. - Redlands, CA

06/03/03: "Thank you Mike. I look forward to doing business with you, and recommending you again in the future."
Jonathan M. - Chicago, IL

05/30/03: "Gentlemen, You have made my day, I sincerely appreciate your recent reply and have forwarded this info to the happy recipients of some fine Cohiba merchandise. You can foresee more future business coming your way very soon. Good day to all."
Steve C. - Westbury, NY

04/03/03: "I received my order yesterday, wow very fast and excellent service at good prices. I will order more in the future. What a great site to search for real cigars. Thank you very much!!! "
J. B. - VA

04/03/03: "You guys are the BEST! You offer the widest range of products at competitive prices. I only have one complaint, why don't you guys accept Paypal? Regardless, you guys are still unbeatable and I will get ALL my cigar products from you guys from now on. Keep it up and thanks!"
Victor. D.

03/14/03: "This is my third time ordering from Bigsmokecigars.com and once again everything arrived in perfect condition, I can't wait to have one tonight. Also, I like to tell you that the girl I spoke with last night in reference to my order was great. Very professional and courteous. Hat's off to all of you!! I will continue to be a very satisfied customer! "
Bill D. - Archibald, PA

02/27/03: "The parcel with my order arrives very well today. Thank you for the free T-shirt present you included with my order, very generous. I´ll make more orders the next time."
Chris S. - Salzburg, Austria

01/29/03: "Best cigar selling site I could've wished for, nice people, prompt, conveinent, and excellent products "
E.L. - Covina, CA

01/16/03: "Yesterday at 11:00 am PST I ordered a box of the Partagas Serie D No. 4. I received that box today at 9:15 am PST. Your ability to ship and deliver the products you offer is outstanding and I will continue to do business with your firm. Thanks you very much."
David J. - San Mateo, CA

01/06/03: "The site is very nice, and your customer service people have been very helpful."
C.P - Medford, OR

11/21/02: "Hello, Wanted you to know that I received my cigars on Tuesday and that they arrived in excellent condition. Thanks for the great service. I can't wait to order from you again. Thanks"
Wayne Y. - Philadelphia, PA

11/12/02: "Dear Sirs, I received my package today (humidor). Gorgeous. I anticipate I will be a customer for years to come and will advise my friends of this fine compoany. Thanks again!!! "
David P. - Kalamazoo, MI

11/01/02: "Just want to say THANKS! You corrected an address error I had made on ordering and got my cigars to me ON TIME with no hitches. They even beat an order I placed domestically with another company a day earlier. I know where I will be getting my cigars from now."
Steve B. - Tampa, FL

10/29/02: "Hello, I just wanted to let you know that my order just arrived. The vitolas are in perfiect condition. I look forward to trying one, but will let them "rest" for a couple of weeks before I take the plunge. As a result of your excellent service, I will be a repeat customer. Thank you."
Dennis K. - Chatsworth, SC

10/08/02: "Best site I've found so far."
T.S. - Burnsville, MN

10/07/02: "I received my order yesterday, and I want to thank you for the great, speedy service. (I especially appreciate the nice touch of packing my singles in a nice Romeo y Julieta box.) Based on my first experience with your company I am sure that I will be ordering again. Thanks!"
Gary S. - Catonsville, MD

10/03/02: "Hi and thank you very much, what service, I'll be back...I've ordered from other Canadian stores and had to wait a week or more (no good), you guys are great,fast and their very fresh......I highly recommend you..."
Jan B. - Sandy, UT

10/02/02: "I like the personalized service I have been getting! Thank you!"
Kim F. - Waldorf, MD

09/23/02: "Absolute goldmine for cigar smokers!"
Lawrence G. - Brooklyn, NY

09/20/02: "The cigars arrived today, THANKS! Can't wait to fire one up on the links!"
Steve S. - Oceanside, NY

07/19/02: "Guys, got the cigars yesterday in perfect condition. I am very excited! Many thanks."
Brad C. Raleigh, NC

07/19/02: "Excellent service, Thanks."
Gary F. - Northville, MI

07/17/02: "Thanks for the shipment, I received the Csonka Cigar Valet and I love it!"
Paul B. - New York, NY

06/13/02: "This is for a father's day present and I really appreciate you responding to my order so quickly and staying on top of it. I will definitely remember the service when ordering on line in the future and visit your site. Thank you! "
Jeannie S.- Phoenix, AZ

05/14/02: "Dear Sirs, I received my order today. Thank you very much for the extras! Outstanding! I'm currently enjoying a Cuban I ordered and it tastes great! You're a company that stands by its word and that is rare these days! Once again I thank you and look forward to doing more business with you in the future!"
J.P.B.- Mentor, OH

05/14/02: "Thank you for the quick shipment of cigars. I appreciate your service and will order again. Best Regards."
JC - Honolulu, HI

04/24/02: "I received my order yesterday, and it arrive in perfect condition. Thank you for such a smooth transaction and such fast delivery. I look forward to future orders. Thank you!"
Mark T. - Irving, TX

04/18/02: "Got the cigars and they look great. Thanks for the great service"
Gary R. - Louisville, KY

03/23/02: "The cigars that I purchased from you last week are fantastic and you will be my only source from now on. The MonteCristo No 4s that I purchased are the best cigar that I have ever smoked. I did a lot of research of who to buy form before I made my purchase. Based on what I have read on the internet, your service and the fine cigars that I received from you, I will recommend you to any one who asks. Keep up the great work! "
V.H. - Rochester, MN

03/20/02: "Service is great! my husband loves your cigars!"
Y.R. - North Babylon, NY

03/13/02: "I just wanted to drop a line to say thanks. I received my sampler today you have a great service. Also thanks for the free bonus RyJ."
Bill D. - Archibald, PA

03/07/02: "Very fast delivery (to Finland)...wonderful! Thank you VERY, VERY much!"
Reima R. - Helsinki, Finland

03/06/02: "I have looked everywhere for The Sopranos - Cigar Aficionado cover poster for my game room. I offered a guy in Atlanta $100.00 for his, at his cigar shop, and he turned me down. Keep up the good work of having these hard to get items. I'll keep coming back!"
Joey D. - Mobile, AL

03/06/02: "Almost too good to be true! Keep 'em comin!"
Dennis B. - Indianapolis, IN

02/25/02: "Incredible selection of fine cigars!"
Anthony D. - Old Bridge, NJ

02/18/02: "Shipment was in excellent shape. Great site!"
Carl A. - Greenville, IN

02/14/02: "Got the Monte's yesterday and was VERY happy with the product!!! Low and behold I get home today and the Romeos are here!!! Just took my wife for prime rib for Valentine's Day and washed it down with a Romeo!! WOW!!!! Thanks for the service and will DEFINITELY be doing business with you in the future!! "
Edward D.- Lockport, IL

01/24/02: "Cigars arrived today, as you promised. A smooth & quick transaction. Expect to hear from me again. Thanks."
Lee R. - Summit, NJ

01/17/02: "Got the Cigar Aficionado jacket.I couldn't be more pleased. You have a real quality product."
Steve - New York, NY

01/16/02: "Thanks for the cigars. I had one last night and it was tasty. The wrappers are real leathery (supple) so they had a great feel to them and burned quite well. I ordered a box of Monte #1(Dominican) last week and those are real tasty. Looking forward to my next order from you. I have already told several people about your site and recommended they order as everything worked out well."
James F. - Miami Lakes, FL

01/09/02: "I have just received my first order from you via FedEx. WOW...what a service! Everything you promised; exactly as you promised it. Thank you very much. I look forward to a long relationship with Bigsmokecigars.com"
Michael W. - Beaconsfield, UK

11/22/01: "Got the shipment, thanks, cigars are great, your service is awesome. I'll be ordering again from you."
Alan S. - Destin, FL

11/12/01: "Well worth a bookmark!"
Kathy F.. - Monroe Township, NJ

11/08/01: "Just a note to let you know that the box got here yesterday morning. A beautiful sight and aroma! Your service is superb."
Joseph C. - Port St. Lucie, FL

10/31/01: "Outstanding. How could you improve on perfection? This site is great!"
Kevin P.- Verona, PA

10/30/01: "The cigars arrived in perfect condition. The draw is excellent and the flavors and aroma are outstanding. A really fine, medium to strong, short smoke. Thanks for turning me on to them"
Neil A. - Linden, VA

09/30/01: "I bought a humidor from you - works great! Thanks."
George S. - Ottawa, ON, Canada

09/05/01: "I've heard of many scams on the internet. When things sound too good to be true, they usually are. However, with a little research I have come to realize that you ACTUALLY ARE for real. "
Ed R. - Queensbury, NY

08/23/01: "Just wanted to tell you how much I am enjoying my latest shipment. I was golfing over the weekend, and smoked a few of the Cohibas from the sampler. They were fantastic, and they go really great with Jack Daniels Lynchburg lemonade. Also got a lot a compliments on the Cohiba Panama hat, and a lot of request to buy it from me. Thanks again. "
Phil C. - Roselle, IL

08/01/01: "I received my cigars and greatly appreciate the way you guys helped me with all my questions. I will definately be ordering from you again. I'm really glad there is a place out there that can provide this product. Thank you."
Ron E. - Turlock, CA

07/17/01: "Terrific. I'm a frequent visitor. Don't mess with perfection!!!"
Keith S. - Elkhart, IN

07/13/01: "Received the H. Upmanns - WOW! What an awesome looking and smelling cigar! I'm saving it for a monumental celebration I am expecting in the next few months. Thanks for getting on the Internet. I'm glad I found you guys! "
Dan D. - Etters, PA

07/12/01: "THE BEST...Keep up the good work"
Peter L.- Sollentuna, Sweden

06/28/01: "Love it. Great Customer Service"
Terry W. - St. Joseph, MO

06/21/01: "Absolutely perfect!"
Francois P. - Wommelgem, Belgium

06/21/01: "Excellent range of stylish apparel and men's accessories"
Sam H. - Brisbane, Australia

06/19/01: "Let me just say that yours is, far and away, the most impressive outfit I've come across"
Jeremy L. - Spring Valley, CA

06/14/01: "Excellent. You guys are awesome. Great help!"
Charles G. - Atlanta, GA

05/08/01: "Thank you for prompt and honest responses. I will be sure to recommend your site to all my 'cigar' friends."
Lav. L. - Battersea, London, UK

04/18/01: "Donna, I am a motivational speaker and one of the topics I teach is customer service. I will use your excellent service to me as an example in my class next week in Jacksonville, FL. Your great service is much appreciated. I also plan to share my experience with your company with friends of mine. Great job and thanks. "
Thomas A., Raleigh, NC

04/18/01: "Our party was FANTASTIC! I will try to send you some photos! Chucho Valdes played piano, including a "Happy Birthday" for my father as he cut into a huge cake shaped like a cigar box with an icing Montecristo logo on the lid. Everyone - and I mean EVERYONE - said that the cigars were very tasty. We had 12 left over for my father to put into his humidor, so that worked out very well! Thank you and your staff for selecting such great cigars and getting them to the party perfectly humidified and immediately smokeable! Thank you also for the Cigar Aficionado shirt! THANK YOU!!!!!!!!!!!!! "
Ronald W., Sausalito, CA

04/08/01: "The best"
Jean-Marie R., St-Jean-sur-Richelieu, QC, Canada

04/02/01: "I just wanted to drop you a line saying how much I enjoyed your site, Being a cigar lover I drooled all over my keyboard looking at the selection of cigars you have!"
Kyle W.

03/30/01: "The best site I've found. Very impressed!"
Jeff M., Lynn, IL

03/09/01: "Top Shelf, Professional, Reasonable Price. Keep on doing what you're doing. Outstanding!"
Sean M., West Islip, NY

02/05/01: "Congratulations, I ordered on 02/28/01 and received my order on 03/05/01. Five days to Brazil is great!!"
João D., São Paulo, Brazil

02/28/01: "Quick response and excellent service. Thank you!"
Efthimios K., Paris, France

02/28/01: "Got the Cohiba shirts yesterday. They are exactly what I had hoped for. Thanks!"
Erik T., Haarlem, The Netherlands

02/23/01: "Superb!"
Patrick W., Hudiksvall, Sweden

02/22/01: "Amazing selection of greatly unique cigar stuff"
Nickolas B., Orlando, FL

02/20/01: "By the way, I love your website and plan on doing a lot of business with you! Thanks."
Rob C., Chandler, AZ

02/06/01: "Everybody likes a super deal, especially online, keep 'em coming!"
Steve S., Vancouver, WA

01/30/01: "The best web-site I have been on. Great descriptions of cigars..."
Adam H., Aurora, ON, Canada

01/02/01: "Now this is class!"
Richard W., Montgomery Village, MD

01/25/01: "Your site is the best I've seen!!!"
Ronald M., Fountain Valley, CA

01/23/01: "Each piece of the Cohiba clothing line is really top notch, high grade, with style. You guys really did yourself justice! Thanks also for the Free cap and the A~Fuente coffee, have not tried the coffee yet. I will have to try your cigars. I hope I'll have as good a luck with getting my favorite cubans when that day comes! Thanks again!"
Jim C., Pensacola, FL

01/02/01: "Very impressed. You have what I want in a cigar company"
George H., Cape Coral, FL

12/29/00: "Thanks! You just secured yourself a customer for a very long time."
Patrick I., Philadelphia, PA

12/29/00: "I just wanted to say thanks for the great package. It arrived very quickly, was professionally packed and was a great bargain. I will definitely shop with BigsmokeCigars.com again."
Patrick K.., El Segundo, CA

12/20/00: "I received my cigars today. Thank you! Keep up the good work! I will be ordering more soon, and be recommending your fine website to my friends! "
Bob M., Weaver, AL

12/19/00: "You guys are great!! Thank You !!"
Michael A., North Clarendon, VT

12/19/00: "Great site, huge selection, good prices!"
Daniel J., Mesquite, Texas

12/12/00: "Thank you very much for making the cigar selections that you did for me. I received them yesterday. I had the Fonseca on the drive home in the evening. If the Fonseca is any indication of what I have to look forward to, I don't think I'll be able to contain myself. Ounce for ounce, that has to be the best cigar I've ever smoked. I burned my fingers trying to get all of it. Let's put it this way, by the time I threw it out it was bigger around than it was long. Thanks again. Kind regards."
Tim B., Spring, TX

12/10/00: "Very nice, keep up the good work!"
Hugo S., Oporto, Portugal

11/24/00: "My favorite cigars are Cohiba, Montecristo & Romeo y Julieta, you offer very good info on these cigar products."
Phillip K., Brisbane, Australia

11/17/00: "Thanks. You guys are great and I know I will be talking to you again very soon!"
Joseph F., Pleasantville, NY

11/16/00: "I'm new to cigars and feel your site will really help me!"
Patrick Y., Bowie, MD

11/16/00: "A favorite web site!"
Walter D., Richmond, VA

9/28/00: "Great site. I'm going to tell all my friends about you!"
Mark C., Hermosa Beach, CA

9/21/00: "Cigars arrived in perfect condition. I will order more soon. Thanks again!"
Alex L., Newport Beach, CA

9/20/00: "Congratulations for an excellent web site!"
Modesto J., Rio de Janeiro, Brazil

9/14/00: "I love it. I will now buy all of my cigars from your web site. Keep doing what you're doing."
Corey D., Doraville, GA

9/6/00: "Just a quick note to let you know I recieved the cigars today in excellent shape. They are safe in my humidor. thanks again for your quick service I look forward to doing biz with you in the future."
Thomas G., Littleton, CO

8/30/00: "A great cigar website.. Best on the web"
Kevin P., Lowell, AZ

8/30/00: "Efficiency, quality, security... thumbs up!"
Jeff K., Oxford, OH

6/8/00: "I think it is a terrific site, with a wide range of services and products."
Phil O., Indianapolis, IN

6/6/00: "An awesome web site. Keep up the good work & I look forward to doing business with you!
Chauncelor H., Vista, CA

5/31/00: "I wish I had heard about it before. It's amazing to find all the cigar related stuff I've been looking for"
Jarod J., Winnipeg, MB

5/31/00: "Very nice site, well organized, great selection"
Tom Farmer - Plano, TX

5/29/00: "Exceptional"
Matthew K. - Philadelphia, PA

5/23/00: "Opinion: great!!!!!!! Suggestions: Just one...Hire me please!!!!!!"
Roy J.,- Houston, TX

5/20/00: "Perfect"
Istvan L., Gyongyos, Hungary

8/18/00: "Very impressive - great response time!"
- James B., Wilton , CT

8/17/00: "AWESOME! This level of response is a victory for your customers and your business"
- Greg H., Australia

5/13/00: "Great Site!"
- Bruce A., Norton, MA

5/11/00: "The site is not far from perfection"
- Daniele O., Reggio Emilia, Italy

5/11/00: "Well thought out and organized"
- Raymond G., Chatauguay, QC, Canada

Bigsmokecigars.com would like to thank our customers and VIP Club members for your patronage and for these great comments. We will continue to work hard to provide a great service and to make shopping with us an even more efficient and pleasurable experience.

As always, if you have any questions or comments PLEASE don't hesitate to contact us:
Toll Free: 866 838-9463
E-mail: info@Bigsmokecigars.com

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